1. Conditions of shipment

Italy EU /UE

- Free shipping costs in Italy and EU/UE for all orders over €17,00.

We ship in Italy with BRT and in Europe with DPD to guarantee a efficient service and fast delivery.

Delivery times in Italy: within 24/48 hours.

The shipping costs are €14,00 for all orders under €17,00.


- EU / UE

Free shipping costs
in Italy and EU/UE for all orders over €17,00.

Delivery times in EU: 4-5 working days.

The shipping costs are €14,00 for all orders under €17,00.


- U.S.A / Canada / Extra EU




Free shipping costs in U.S.A. / Canada / and all Extra EU countries for all orders over €99,00.

Delivery to U.S.A. / Canada / and all Extra EU countries for all orders with DHL Express 2-4 working days.

Delivery times 2-4 working days.

The shipping costs are €14,00 for all orders under €99,00.


Notes

An amount equal to 4% of the total order amount is calculated for all orders, which will appear as "Processing expenses order". This item consists of the time of preparation of the goods, the management of the order, the booking of the pick up, the cost and the time of preparation of the packaging.

The website only accepts orders for amounts exceeding €10,00 (€10,00 intended only for goods, excluding shipping costs and processing order costs).

2. Order status and traceability

All orders made from Monday to Thursday are shipped within 24 hours, while orders placed on Friday, Saturday and Sunday are shipped to the following Monday (excluding public holidays).

Traceability number is provided for each order to verify the displacements and the estimated delivery date.

3. Payment method

I offer the most popular forms of payment to make buying easy and safe; the payment method is chosen before sending the order.

Bank wire anticipated:

After entering the order you will receive a confirmation email with the IBAN to make the payment.

Entering the order number as a reason for the transfer facilitates the assignment of the payment to your order and speeds up the process.To reduce the time it is possible to send the confirmation to me by e-mail to: matteo@lavezzinifly.it

PayPal and credit cards:

Over 100 million people use PayPal to quickly and easily make secure payments over the internet. Registration on PayPal is not mandatory to pay via the PayPal circuit. You can use your credit card even without having a PayPal account. Using this method, the payment of the order and the confirmation from PayPal will be received immediately. In this way the order will be processed faster.

4. Claims & Returns

Any requests for returns or claims are valid only within 10 days from the date of receipt of delivery of the goods. For returns, the procedure is as follows:

- The customer sends, with shipping paid by him, the goods to be returned to the address: Lavezzinifly Via degli Scaligeri 16/B 37012 Bussolengo (VR) Italy.

- When the returned goods are received at Lavezzinifly, the order will be refunded, but it will not be complete, because -22% will be deducted from the total amount, which is the VAT that is paid at the time of issue of the receipt during the purchase. The refund payment method will be the same as the one used for the purchase.